公開日:2023/07/09 / 最終更新日:2023/07/09

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How to Download AirWatch Agent for Windows 10

If you are looking for a way to manage your Windows 10 devices remotely, securely, and efficiently, you might want to consider using AirWatch Agent. AirWatch Agent is an app that allows you to enroll your device into the AirWatch platform, which is a part of VMware Workspace ONE. In this article, we will explain what AirWatch Agent is, why you need it, and how to download it for Windows 10 from two different sources. We will also show you how to enroll your device into AirWatch using the AirWatch Agent app.

What is AirWatch Agent and Why Do You Need It?

AirWatch Agent is an app that enables you to register your device for access to resources within your organization. It also allows you to receive device-level profiles, policies, and commands from the AirWatch console. By using AirWatch Agent, you can benefit from the following features:

AirWatch Agent Features and Benefits

• Device management: You can remotely monitor, manage, and secure your device from the AirWatch console. You can also perform actions such as lock, wipe, reset, or locate your device if needed.
• Device compliance: You can ensure that your device meets the security and configuration standards set by your organization. You can also receive alerts and notifications if your device becomes non-compliant.
• Device encryption: You can enable and disable real-time encryption enforcement on your device using the Encryption profile. This helps protect your data from unauthorized access or theft.
• Device staging: You can enroll multiple devices at once using a staging username and password. This simplifies the enrollment process and reduces errors.
• Device customization: You can personalize your device with wallpapers, icons, themes, and branding elements provided by your organization.
• Device productivity: You can access enterprise apps, content, and services from your device using Workspace ONE Intelligent Hub or Workspace ONE Access.

AirWatch Agent Requirements and Compatibility

To use AirWatch Agent on your Windows 10 device, you need to meet the following requirements:

• Your device must run Windows 10 or later.
• Your device must have .NET Framework 4.6.2 or later installed.
• Your organization must have Workspace ONE UEM Console 9.5 or later deployed.
• Your organization must have a valid license for VMware Workspace ONE.

How to Download AirWatch Agent for Windows 10 from Workspace ONE Intelligent Hub

One way to download AirWatch Agent for Windows 10 is from Workspace ONE Intelligent Hub. Workspace ONE Intelligent Hub is a web portal that provides you with a single point of access to all your enterprise resources. To download AirWatch Agent from Workspace ONE Intelligent Hub, follow these steps:

Step 1: Visit the Workspace ONE Intelligent Hub Website</

Step 1: Visit the Workspace ONE Intelligent Hub Website

Open your web browser and go to the Workspace ONE Intelligent Hub website. The URL is usually https://.vmwareidentity.com. You can also find the URL from your IT administrator or from the email invitation you received when you joined Workspace ONE.

Step 2: Select the Appropriate Download Option

On the Workspace ONE Intelligent Hub website, you will see a list of devices that you can enroll into Workspace ONE. Select the Windows option and click on Download. You will be redirected to a page where you can choose between two download options: VMware AirWatch Agent for Windows Desktop or VMware AirWatch Agent for Windows 10 UWP. The former is for legacy devices that run Windows 7 or 8, while the latter is for modern devices that run Windows 10. Choose the option that matches your device and click on Download again.

Step 3: Run the Installer and Follow the Instructions

Once the download is complete, locate the installer file on your device and double-click on it to start the installation process. You may need to grant permission for the installer to make changes to your device. Follow the instructions on the screen to complete the installation. You may need to restart your device after the installation is done.

How to Download AirWatch Agent for Windows 10 from AirWatch Resources

Another way to download AirWatch Agent for Windows 10 is from AirWatch Resources. AirWatch Resources is a section in the AirWatch console that provides you with various tools and documents related to AirWatch. To download AirWatch Agent from AirWatch Resources, follow these steps:

Step 1: Log in to Your AirWatch Console

Open your web browser and go to the AirWatch console website. The URL is usually https://.awmdm.com. You can also find the URL from your IT administrator or from the email invitation you received when you joined AirWatch. Enter your username and password and click on Log In.

Step 2: Navigate to Devices > Device Settings > Devices & Users > Windows > Windows Desktop > Agent Application

On the AirWatch console, click on Devices on the top menu bar. Then, click on Device Settings on the left sidebar. Next, click on Devices & Users under Device Settings. After that, click on Windows under Devices & Users. Finally, click on Windows Desktop under Windows and then click on Agent Application under Windows Desktop.

Step 3: Download the VMware AirWatch Windows 10 Agent UWP

On the Agent Application page, you will see a table that shows different versions of AirWatch Agent for different platforms. Look for the row that says VMware AirWatch Windows 10 Agent UWP and click on Download on the rightmost column. You will be prompted to save the installer file on your device.

Step 4: Start the Installer and Follow the Instructions

Once the download is complete, locate the installer file on your device and double-click on it to start the installation process. You may need to grant permission for the installer to make changes to your device. Follow the instructions on the screen to complete the installation. You may need to restart your device after the installation is done.

How to Enroll Your Windows 10 Device into AirWatch Using the AirWatch Agent

After you have downloaded and installed AirWatch Agent on your Windows 10 device, you need to enroll your device into AirWatch using the app. This will allow you to access your organization’s resources and receive updates and policies from AirWatch. To enroll your device into AirWatch using AirWatch Agent, follow these steps:

Step 1: Launch the AirWatch Agent App on Your Device

Find and open the AirWatch Agent app on your device. You can search for it using Cortana or look for it in your Start menu or taskbar.

Step 2: Select Your Authentication Type and Enter Your Credentials

On the app’s welcome screen, you will see a list of authentication types that you can use to enroll your device. These may include email address, server details, QR code, or access key. Select the authentication type that matches what your IT administrator or email invitation provided you with and enter your credentials accordingly.

Step 3: Enter the Staging Username and Password if Required

If your organization uses staging to enroll multiple devices at once, you may be asked to enter a staging username and password after entering your credentials. This is a temporary account that allows you to enroll your device without having a personal account

in AirWatch. Enter the staging username and password that your IT administrator or email invitation provided you with.

Step 4: Wait for the Enrollment and Configuration Process to Complete

After entering your credentials and staging information, the app will start the enrollment and configuration process. This may take a few minutes depending on your network speed and device settings. During this process, the app will communicate with the AirWatch console and download the profiles, policies, and commands that apply to your device. You will see a progress bar and a status message on the screen. Do not close the app or turn off your device until the process is complete.

Conclusion

Congratulations, you have successfully downloaded and installed AirWatch Agent for Windows 10 and enrolled your device into AirWatch. You can now enjoy the benefits of device management, compliance, encryption, staging, customization, and productivity that AirWatch Agent offers. You can also access your enterprise apps, content, and services from Workspace ONE Intelligent Hub or Workspace ONE Access. If you have any questions or issues with AirWatch Agent, you can contact your IT administrator or visit the AirWatch support website for more information.

FAQs

• What is the difference between AirWatch Agent for Windows Desktop and AirWatch Agent for Windows 10 UWP?
  AirWatch Agent for Windows Desktop is for legacy devices that run Windows 7 or 8, while AirWatch Agent for Windows 10 UWP is for modern devices that run Windows 10. The latter has more features and capabilities than the former, such as support for Universal Windows Platform (UWP) apps, Cortana integration, and Windows Hello authentication.
• How can I update AirWatch Agent on my Windows 10 device?
  You can update AirWatch Agent on your Windows 10 device by checking for updates from the app itself or from the Microsoft Store. You can also receive automatic updates from the AirWatch console if your IT administrator enables this option.
• How can I uninstall AirWatch Agent from my Windows 10 device?
  You can uninstall AirWatch Agent from your Windows 10 device by going to Settings > Apps > Apps & features and selecting VMware AirWatch Agent. Then, click on Uninstall and follow the instructions. Note that uninstalling AirWatch Agent will also unenroll your device from AirWatch and remove all the profiles, policies, and commands that were applied to your device.
• How can I troubleshoot AirWatch Agent on my Windows 10 device?
  You can troubleshoot AirWatch Agent on your Windows 10 device by checking the app’s logs, settings, and status. You can also use the app’s self-service portal to perform actions such as send logs, sync device, check compliance, or request support.
• How can I contact AirWatch support?
  You can contact AirWatch support by visiting their website at https://www.air-watch.com/support/ or by calling their toll-free number at +1-877-204-1930.

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